Grab Bags Enhance Hospital Experience for Patients with Learning Disabilities

New resources funded by the Chairman's Initiative aim to reduce anxiety and improve communication for patients in Emergency Departments and Acute Medical Units.

Generic image of a grab bag containing sensory toys, a communication book, and a DVD player, with a blurred background.
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Generic image of a grab bag containing sensory toys, a communication book, and a DVD player, with a blurred background.

Patients with learning disabilities attending Emergency Departments (EDs) and Acute Medical Units (AMUs) across Devon will now benefit from specially designed 'grab bags' aimed at easing their hospital stays.

The initiative, funded through the Chairman's Initiative, was developed by the Learning Disability Liaison teams at the Royal Devon and Exeter Hospital, North Devon District Hospital, and Torbay Hospital. These bags are equipped with a variety of activities, sensory items, and calming resources intended to help reduce anxiety and support individuals during their hospital visits.
Each bag also includes portable DVD players with films, alongside laminated hospital communication books. These books use symbols and pictures to help explain hospital stays, procedures, and treatments, thereby supporting diverse communication needs.
The Learning Disability Liaison teams operate during weekday daytime hours. The grab bags will provide essential resources for ED and AMU staff to support patients effectively even when the specialist teams are unavailable.

The new resources will help colleagues support communication, reduce anxiety and create a more positive hospital experience for people with learning disabilities.

In Exeter, the resource bags and DVD players were formally handed over by Jane Heydon, a Learning Disability Liaison Nurse. The handover event included Charlotte O’Neil (Senior Healthcare Assistant), Amanda Mitchell (Ward Sister), and Amanda Brooks (Clinical Manager).
Based on information from the official source: Devon Partnership NHS Trust (02/11/2026)