The upcoming system upgrade will enhance the MY CARE service for users, introducing a new function that allows patients who do not use the MY CARE app to receive their after-visit summaries via email.
For patients under the care of the Maternity, Oncology, or Research teams, a new 'Care Journey' screen will consolidate key information such as appointments, medication, test results, tasks, and consents into a single view.
After Visit Summaries (AVS) will now display the most recent information recorded for an appointment or admission. Users can also download earlier versions of the AVS if available. Clinicians can now email AVS securely to patients without MY CARE accounts, requiring date of birth verification for access.
The 'Past Visits' section will be expanded to include all community home visits, potentially showing a significantly larger number of past appointments. Additionally, users can now filter test results by unread status and date range, with improved notification preferences available.
Updates to clinical questionnaires aim to improve ease of completion across devices, with a one-question-per-page format and automatic advancement after answering. A confirmation step will now replace the 'Review Answers' page before submission.
The service now allows users to designate 'emergency contacts' when adding or editing patient contacts, with the option to select a primary emergency contact. The Trust recommends setting up an emergency contact.
Please note that the MyChart app is no longer supported on the following devices following the update: iPhone 7, iPhone 7 Plus, iPhone SE (gen 1), iPad mini 4, and iPod touch (gen 7). Further information and support are available on the MY CARE page.
