North Somerset Launches Campaign to Recruit Community Transport Volunteers

New initiative highlights the rewarding opportunities available for those looking to support local residents and stay connected.

Community transport volunteers engaging with residents in the West Country.
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Community transport volunteers engaging with residents in the West Country.

North Somerset Council is calling for new volunteers to join its community transport services, offering a flexible and rewarding way to support residents and stay connected.

Community transport volunteers play a crucial role in North Somerset, assisting residents with essential journeys to appointments, activities, and social engagements. These volunteers help individuals maintain independence and stay connected with their communities, friends, and families.
A variety of volunteer roles are available, ranging from driving cars and minibuses to providing passenger support and assisting with behind-the-scenes operational tasks. The campaign particularly encourages individuals approaching or entering retirement, as well as anyone seeking a fulfilling way to utilise their time and skills.
Hugh Malyan, Cabinet Member for Transport and Highways at North Somerset Council, emphasised the importance of these volunteers. "Volunteers are at the heart of helping people stay connected and independent," he stated. "They give their time to help others, but they also tell us how rewarding it can be to meet people, get out and about and make a difference in their community."
Malyan added, "That’s why it’s been so important to develop the campaign with the people who selflessly provide community transport every day. Check our channels over the next few months for stories from people across North Somerset who are already volunteering."
All volunteers receive comprehensive support and guidance from their respective community transport organisations, with specific roles and arrangements varying across different services.
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"I joined Wrington Helpline as a driver shortly after moving to the village. As I'm new to the area it has helped me connect with the local community and, as a bonus, find my way to nearby towns and villages. I've met some lovely people and heard such amazing stories about their lives in Wrington over the years. One day in the future it might be me needing the Helpline – I'm happy to give a little of my time while I can."

Monica Eeuwens · Volunteer driver for Wrington Patient Helpline
Kirsty Staunton, Head of Improving Ageing at Voluntary Action North Somerset, highlighted the impact of these volunteers. "Volunteer drivers and supporters are North Somerset's everyday heroes," she said. "They help people reach essential services, stay socially connected and continue living independently. We hope this campaign inspires more people to discover just how rewarding community transport volunteering can be, both for those receiving support and for the volunteers themselves."
The campaign was co-created with North Somerset Council, participating community transport schemes, and Voluntary Action North Somerset (VANS). It aims to raise awareness of the ongoing need for volunteers by featuring existing experiences and voices.
Further information on becoming a community transport volunteer in North Somerset can be found at vansweb.org.uk/volunteer-transport. The VANS website lists participating schemes and allows interested individuals to register their interest.
Local schemes supporting the campaign include: Chew Valley Community Transport, Clevedon Care, Congresbury Carers, Nailsea and District Community Transport, Nailsea Available Transport, Portishead Porters, Winscombe Contact Scheme, Wrington Minibus Society, and Wrington Patient Helpline.
Based on information from the official source: North Somerset Council (12/10/2026)